Digital Austrian Services at a glance

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With Austrian's digital features, traveling has never been easier. Today we present you the most important services so that you are always up to date during your entire journey.

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The new Austrian App-Your digital travel companion.

With the new app, you'll get useful information throughout your trip, such as push notifications about gate changes and real-time information about the status of your luggage from drop-off to pick-up. NEW: use the app to easily book your flights from the entire Lufthansa Group. Furthermore, additional services such as seat reservations or the purchase of additional baggage with Austrian, Brussels, Lufthansa, and SWISS are easily available in the app.

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Download Austrian App now APPLE APP STORE GOOGLE PLAY STORE

Austrian App

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Digital shop window

Not sure where to go on your next trip? Then the digital showcase with all Austrian destinations is just the right thing for you. Get inspired and check out our top 10 travel recommendations. Exciting destinations with valuable tips and travel information are easily available via a drop-down menu. And if you get the urge to travel, you can book your next flight directly in the shop window.

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Click here to go to the digital shop window

Upload travel documents easily

Many countries currently require a valid negative Covid-19 test, a digital entry registration, or a Passenger Locator Form for entry. We check these documents at the airport before your departure and make sure they are complete and correct. Save valuable time at the airport and upload your documents before you travel so that they only need to be checked at the airport.

Online document verification scheduled flights

Online document verification Austrian Holiday flights

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Austrian Airlines Online Check-in

There is no need for long queues at the check-in counter. Check in easily and conveniently from home or on the road and go directly to baggage drop or the departure gate at the airport. The Austrian Airlinesonline check-in usually opens 47 hours before the scheduled departure to and from Vienna.

Our app offers you the possibility of early check-in. Check in quickly and easily on your smartphone and always have your boarding pass ready. Find out more here.

eJournals

Suitcases packed, passports in your pocket? Then all that's missing is the right travel reading. Choose your favorites from a wide range of German-language and international daily newspapers and current magazines. You can easily save the free eJournals on your smartphone, tablet, or laptop before departure. This way you always have newspapers and magazines with you before, during and after your flight. Here you can view the entire range of journals and magazines in advance.

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Reading online is an important contribution to environmental protection, as it can save many tons of paper each year.

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Entertainment onboard

Onboard our long-haul aircraft you will find a wide selection of national and international films. 

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Maria, the Austrian Chatbot

The Austrian Customer Service Chat Assistant "Maria" supports you around the clock and answers frequently asked questions about rebookings, refunds, and much more. Maria is also on Facebook Messenger - click the link to go directly to Facebook Messenger. To start the conversation, simply click on the "Get started" button, or enter "Austrian Airlines Chatbot" in the Facebook Messenger search bar.

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Chat with Maria

Be digitally supplied with Austrian Airlines

If you, too, feel like traveling, then get tips and information in the digital showcase, check out the new Austrian App, and come aboard Austrian Airlines. We are already looking forward to seeing you 😊.

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